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Over a decade in wholesale broking, success has been driven by strong relationships, integrity, and consistent hard work, with human judgement remaining central despite market and technological changes. Blending technical expertise with an ability to connect on a human level creates lasting partnerships that support successful placements, renewals, and long-term trust.
Molly Kerr gives an insight into the vital role Broker Support and Processing plays behind the scenes at Servca, ensuring policies, premiums and documentation are handled accurately and efficiently within the fast-paced Lloyd’s market. With over three years at Servca, Molly highlights the importance of organisation, attention to detail and teamwork in keeping operations running smoothly and delivering excellent service to brokers, underwriters and clients.
AI is transforming insurance by improving efficiency in areas like claims processing and underwriting, but it remains limited when handling complex Healthcare, Professional Indemnity, and Liability risks that require expert interpretation and tailored solutions. Servca adds value by combining specialist market access, policy expertise, and strategic claims support to ensure businesses have confidence that their cover will respond effectively when it matters most.
Servca’s Account Executives combine specialist expertise with strong client relationships to deliver tailored insurance solutions across diverse and complex risks. Through the experiences of Zack Priestley and Alex Hoeffler, the article highlights the fast-paced, advisory-driven nature of roles in professional indemnity, liability and medical malpractice insurance.
A Group Compliance Manager’s day revolves around collaboration, overseeing internal operations and external partnerships to ensure all activities meet regulatory standards in a dynamic environment. The role requires strong attention to detail and industry knowledge, with the ultimate goal of supporting sustainable business growth while adapting to evolving regulations.
Case Studies A contractor specialising in large-scale concrete works required Professional Indemnity (PI) coverage after expanding into design-and-build services. Due to the high-risk nature of the work and added design liability, the risk was declined by multiple insurers. By breaking down the risk into components and presenting a clear risk profile, the client was successfully placed with an “A” rated Lloyds market.
Professional Indemnity (PI) claims in construction are rarely straightforward. Even where contractual arrangements and insurance structures appear well aligned at placement, the position can change significantly once a claim arises.
Servca is pleased to announce the launch of a new combined PL/EL/CAR facility, providing brokers with a competitive and flexible solution for contractors across the UK and Ireland.